Refund & Cancellation Policy
We want you to be completely satisfied with your meal. Please review our refund and cancellation policies below.
1. Cancellations
Orders can only be cancelled within 15 minutes of placement. Scheduled orders must be cancelled at least 2 hours before the delivery window.
2. Refunds
If you receive an incorrect or damaged item, please contact us immediately. Approved refunds will be processed to the original payment method within 5-7 business days.
3. Cash on Delivery
For COD orders, no refund is applicable if payment has not been made. If you reject a COD order without a valid reason, we may disable COD for your account.
4. Contact Us
For any refund-related queries, please contact us at:
MHD HomeMade Platters
Gurugram Haryana 122001
Phone: +91 9555516731
Email: support@mhdhomemadeplatters.com
Last updated: 10/11/2026